Refund Policy:

1. No Voluntary Refunds

We do not offer voluntary refunds for any of our services. Purchases are final except where a payment provider, issuing bank, card network, or applicable law requires a payment reversal.

2. Payment Provider Refunds and Reversals

If Razorpay or another payment provider reports that any part of a payment has been successfully refunded or reversed, the remaining unused VIP access granted by that transaction will be revoked. A pending refund request does not revoke access unless the provider confirms that the refund was processed.

3. Payment Disputes and Chargebacks

If a customer or issuing bank raises a payment dispute or chargeback, the remaining unused VIP access granted by that transaction will be revoked while the dispute is active. If the dispute is resolved in our favour and no refund was processed, the VIP time removed for that dispute will be restored. If the dispute is lost or the payment is refunded, the revocation remains permanent.

4. Scope of Revocation

A payment reversal affects only the remaining VIP access attributable to the affected transaction. VIP time obtained through unrelated recharge cards, administrator adjustments, or other valid purchases is not revoked by that transaction's reversal.